Thank you for shopping at AirFunks! We want you to be completely satisfied with your purchase, and we understand that sometimes a return or refund may be necessary. Our Refund & Returns policy is designed to make the process as smooth and hassle-free as possible.
30-Day Return Policy:
If you are not entirely satisfied with your purchase, you have up to 30 days from the date of delivery to initiate a return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
How to Initiate a Return:
To initiate a return, please contact our customer support team through our website or by email. Provide your order details, the reason for the return, and any relevant information. Our team will guide you through the return process and provide you with a return authorization.
Return Shipping:
The cost of return shipping will be the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service to ensure that your return is received safely.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow a few business days for the refund to appear in your account.
Exchanges:
If you wish to exchange your item for a different size or color, please contact our customer support team to check availability. We will do our best to accommodate your request, subject to stock availability.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a return or exchange and cover any associated shipping costs.
Non-Refundable Items:
Certain items, such as personalized or customized products, may be non-refundable unless there is a manufacturing defect or error.
Cancellations:
If you need to cancel your order, please contact us as soon as possible within 24 hours. We will do our best to accommodate your request, but please note that once the order is shipped, it cannot be canceled.
Contact Us:
If you have any questions or concerns about our Refund & Returns policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your shopping experience with AirFunks is exceptional.
Office address (not return address): 1319 Connecticut St, Los Angeles, CA 90015 the United States
Email: [email protected]
Phone(via text): +1 (209) 266-9219
https://airfunks.com/contact-us/
At AirFunks, we value your satisfaction and strive to deliver the best products and service. Thank you for choosing us as your sportswear destination!