FAQ

We aim to process and ship orders within 1-3 business days from the date of purchase. Once your order is shipped, you can expect delivery within approximately 3-5 business days within the United States. For more details, please refer to our Shipping Policy.

Currently, we only offer shipping within the United States. We are continually exploring options to expand our shipping destinations in the future.

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment. You can also log in to your AirFunks account to track your order directly or query on this page: https://airfunks.com/track-order/.

All orders from $35.00 are free shipping. Orders under $35.00: $9.00 per order. You will be able to review the shipping charges before finalizing your purchase during the checkout process.

We currently accept payments through PayPal. With PayPal, you can use your PayPal balance, credit cards, or linked bank accounts to make a payment securely and conveniently.

No, a PayPal account is not required. You can use the PayPal guest checkout option to complete your purchase using your credit card or bank account without creating a PayPal account.

Yes, your payment details are securely processed by PayPal. We do not store any payment information on our servers, ensuring the highest level of security for your transactions.

If you are not satisfied with your purchase, you can initiate a return within 30 days of delivery. The item must be unused, in its original packaging, and in the same condition as when you received it. For more details, please refer to our Refund & Returns Policy.

To initiate a return, please contact our customer support team through Contact Us Page or by email: [email protected]. Provide your order details, the reason for the return, and any relevant information. Our team will guide you through the return process and provide you with a return authorization.

The cost of return shipping will be the responsibility of the customer, unless the return is due to a manufacturing defect or an error on our part.

Yes, we offer exchanges for different sizes or colors, subject to stock availability. Please contact our customer support team to arrange an exchange.